FAQ

Cooper & Kid FAQs

What is in a Cooper Kit?

Each kit is filled with 6-9 activities that explore a particular theme, such as flight, magic, robot dinosaurs on a medieval alien planet made of chocolate chip cookie dough, fitness, etc. The activities can be done in a weekend, or spread out over several weeks. Each kit also includes a book, themed recipes, an activity booklet and online parenting and topical resources for dad. The kits are richly designed, adventuresome and injected with a sense of humor. And for a super bonus, the shipping box is designed to turn into a themed project or toy. Basically, each Cooper Kit is uniquely one-of-a-kind.

I’m not a​ dad. Can I still use the kit?

Yes. While we designed the kit with the father figure in mind, it does not mean that moms, uncles, grandfathers, family friends, neighbors, nannies, teachers, etc. can’t use and enjoy the kit with their favorite little ones.

What types of subscriptions are available?

We offer two types of subscription plans; Quarterly and Yearly. Quarterly Subscriptions receive one Cooper Kit every three months and renew automatically. Yearly Subscriptions prepay for a year of Cooper Kits (total of four…one per quarter) and receive a discount of $24. After one year, your subscription will renew automatically for another year. At any time, you can switch from a quarterly to a yearly plan or cancel your subscription. If you have purchased a Yearly Subscription and are unable to use all of your future prepaid kits, please contact us to discuss options.

How do I cancel my subscription?

We offer full refund within 48 hours of purchase. All membership options can be refunded within this period. Since we process credit card payments on the first day of the shipment month, quarterly subscribers can cancel their subscriptions and not receive any more kits if cancelled before the 1st of the shipping month. Yearly members and gift certificate purchase may not be cancelled after the 48 hour window.

Please note that after 48 hours, all sales are final. Membership can be transferred at any time by sending an email to customerservice@cooperandkid.com. To update your address or change your credit card details, please log in to your account.

For what age is the Cooper Kit appropriate?

The Cooper Kit was designed for dads with kids between the ages of 5 – 9. Since the dad will be involved in the activities and will add his child specific know-how, the age span may be expanded to 4 to 10, depending on the child. The kit is also safe for dads of all ages.

Can the child do the activities unsupervised?

The kits were designed for dads and kids to do together and some projects require the skills, input, stories and wisdom of an adult.

Can I send a gift message with the kit?

At check-out, you’ll find a form field to enter a gift message that will be included on their first kit.

We’ll also send you a message detailing the gift, which you can give to your friend to inform them that they will receive their first kit shortly. We do not communicate with gift recipients until their first kit ships.

If you would like them to be notified of their gift please contact customerservice@cooperandkid.com and we can send them a special email on the date of your choice.

Cooper Kits ship every 3 months. Which months in particular? And does my sign-up date affect when I get my first kit?

Cooper Kits are released into the world in March, June, September, and December and they ship between the 15th and 20th of each month, but we keep extra in stock for those who sign-up within the first four weeks following our ship dates (while supplies last). If you sign up for the first time within the first four weeks after a ship date (March 16th – April 15th, June 16th – July 15th, September 16th – October 15th, or December 16th – January 15th), we’ll ship out your Cooper Kit right away (while supplies last) and your future Cooper Kits will ship on the standard March, June, September, and December ship dates. If you sign up after the four week window, your first kit will ship on the next ship date. We’ll send you an email at the time of your order detailing when you will receive your first and subsequent kits.